Phone says there's a line in use, but nobody's on the phone. : TBD Telecom By Design Inc

Phone says there's a line in use, but nobody's on the phone. Print

Modified on: Fri, Jan 15, 2021 at 9:41 AM

Check to make sure that all phones are on the hook and that none are in Do Not Disturb mode.

If one of the lines says it is still in use, a button on one of the phones may be stuck. Double check all buttons are released.

If the issue persists, the line may be locked which requires programming to unlock.

Click the +New button to create a ticket to request help to unlock the line.

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